Contact
If you cannot find the answer to your question here on aka.dk, you are welcome to contact us.
We are rebuilding in Copenhagen and have a temporary address
Our temporary address in Copenhagen is:
Kampmannsgade 2
1606 Copenhagen V, Denmark
Meetings with us during the rebuild
Please be aware that you may need to meet with us at a different location.
If you have a meeting with us while we're rebuilding, keep an eye out for meeting notices and meeting confirmations, where you can see where you'll be meeting with us.
Intro Meetings and Job Search and Networks Meetings take place at Hotel Imperial.
Log into Mit AKA to find information about your meetings.
Mail should be delivered to Vester Farimagsgade 13.
Opening hours
Monday: 9-15
Tuesdag: 9-15
Thursday: 9-15
Friday: 9-15
Please note that we are experiencing a high volume of enquiries at the moment. Response times may be longer than usual.
Our phones are closed for general inquiries on Wednesdays. You can find answers to general questions by chatting with our chatbot.
If you have questions regarding meetings, vacation registration, or exemptions from job searching and meetings, assistance is still available on Wednesdays between 9-15.
If your inquiry concerns unemployment benefits or the benefit card, you might find the answer here on aka.dk:
Chat with us at all hours
You can chat with our chatbot 24 hours a day.
If you log in to ’Mit AKA’, all chat activities will automatically be stored in your ‘Mit AKA’ inbox.
Send a message through ’Mit AKA’
When you log in to ’Mit AKA’ to send a message, you will be able to attach documents. Your messages are saved in your ‘Mit AKA’ inbox, which is a secure site where all information is encrypted.
You get an email when there are new messages in your ‘Mit AKA’ inbox, so make sure your email address is updated in the system under personal information (personlige oplysninger).
Email: kontakt@aka.dk
You can send an email to kontakt@aka.dk. If you are a member, all emails sent to kontakt@aka.dk will automatically be stored in your ‘Mit AKA’ inbox.
We recommend that you do not send personal, information such as CPR-number or account number by email.
Call us at +45 33 95 03 95
The phone is open Monday, Tuesday, Thursday, and Friday 9-15 and on Wednesdays for special inquiries about meetings, vacation registration, or exemption from job searching and meetings.
You can always chat with our chatbot.
We record phone calls
We record phone calls to document what was said during the conversation and what was agreed upon with you. The recordings are used solely for this purpose.
Letter
You can also send a letter. Our mail address is Akademikernes A-kasse, Postboks 410, Vester Farimagsgade 13, 1606 København V.
Our office addresses
At our offices in Copenhagen and Aarhus, you can come in and get a place to sit and work. It is open 8.30-15.30 Monday to Thursday and 8.30-14.30 on Fridays.
Akademikernes A-kasse Copenhagen
Vester Farimagsgade 13
1606 København V
Akademikernes A-kasse Aarhus
Mariane Thomsens Gade 2F, 7. sal
8000 Aarhus C
Akademikernes A-kasse Odense
Cortex Park 12C, 4. sal
5230 Odense M
Akademikernes A-kasse Aalborg
Vestre Havnepromenade 9, 3. sal
9000 Aalborg
Akademikernes A-kasse Esbjerg
Torvet 21, 1. sal lokale 7
6700 Esbjerg
Akademikernes A-kasse Herning
Birk Centerpark 40, 1. sal,
7400 Herning